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Video KYC for Personal Guarantee Verification

Video KYC for Personal Guarantee Verification

Customers seeking to verify their security documents for the verification of personal guarantee can use Video KYC to confirm their loan application. After discussion with concerned relationship officer, customer will receive request to perform Video KYC for verification of personal guarantee.

1. Apply for Video KYC Link

Steps to Complete V-KYC
  1. Schedule the Video KYC meeting by opening the link sent in your email or  Click here for Application Form

  2. Confirm the meeting date and time when bank's respresentative contacts you.

  3. Open the link sent to your Email ID/SMS.

  4. Provide Access to the Camera, Microphone and location in the device.

  5. Connect to the video call and complete your Video-KYC.

Requirements before Conducting V-KYC
  1. Original Identification Documents(Citizenship/Passport/National ID Card/Voter ID/PAN Card/Driver's License).

  2. Black pen and Black stamp pad (For signature and thumbprint impression).

  3. Printed copy of documents emailed by CCAC (print only on one side): Personal Guarantee, 10 Million Declaration, Multiple Banking Declaration, Declaration of Black Listing, KYC details, and Wealth Statement.
Technical Specifications

Please also ensure the following technical specifications are also met:

  1. Ample/Sufficient light & Clear Background.
  2. Smartphone or Laptop equipped with Camera, Microphone, and Speaker.
  3. Stable Network Connection with latest browser like Google Chrome, Microsoft Edge, or Safari for MacOS.
  4. Permissions for Camera, Microphone, and Location must be "Allowed" in chosen browser, and phone settings.
  5. Ad-blockers should be disabled for the bank's Video Banking site.

How to change your browser settings to grant permissions?

User Manual

You can view/download the detailed user manual to conduct Video KYC for account activation using the following links:

1. Video KYC for Personal Guarantee Verification