Position:  Hardware Support

Level: Junior Assistant

Required No.: Two (2)

Location: Kathmandu, Nepal

Department: Information Communication and Technology (ICT)

MINIMUM QUALIFICATION & REQUIREMENT:

ELIGIBILITY CRITERIA:

Junior Assistant Level

Bachelor’s Degree with minimum 50% marks or CGPA 2.5 in the field of Information Technology/Computer Science /Computer Engineering with at least 1 year of related work experience

AGE LIMIT

Junior Assistant Level:

Male: Age not exceeding 30 years as on application deadline

Female: Age not exceeding 35 years as on application deadline

JOB PROFILE:

• Perform regular maintenance and troubleshooting of computer hardware, including desktops, laptops, scanners, printers, Epabx, CCTV/DVR-NVR, Photocopy.
• Install, configure, and upgrade hardware components and software applications.
• Monitor and ensure the optimal performance of IT equipment and infrastructure.
• Diagnose and resolve hardware malfunctions and technical issues.
• Maintain and update hardware inventory and documentation.
• Collaborate with the IT team to implement hardware solutions and improvements.
• Provide technical support to Braches for hardware/Software-related issues.

REQUIRED KNOWLEDGE AND EXPERTISE:

• Experience with various hardware configurations and setups for desktops, laptops, and other devices.
• Knowledge of computer components (CPU, RAM, hard drives, motherboards, etc.) and peripherals (printers, scanners, etc.).
• Knowledge of error codes and troubleshooting procedures for common hardware problems.
• Knowledge of system installation, configuration, and troubleshooting.
• Knowledge of networking principles and hardware (routers, switches, network cables).
• Proficiency in using diagnostic tools and utilities for troubleshooting hardware issues.
• Proficiency with multiple operating systems (Windows, macOS, Linux).
• Ability to install, configure, and upgrade software applications.
• Ability to troubleshoot connectivity issues and perform basic network configurations.
• Familiarity with common software used in banking and office environments.

The Bank reserves the right to reject any/all applications without assigning any reason whatsoever. Depending upon the number of application received, the Bank may revise the minimum criteria as stated above and call only shortlisted candidates for further selection process.

Only candidates getting through the initial screening will be contacted for further selection process. Canvassing at any stage of the processes shall lead to disqualification of the candidate for this vacancy and any future recruitment process.

No Telephone queries will be entertained. Application received from any other medium other than Bank's website shall be disqualified.